Question 1

Check-in & check-out

Accepted Answer

Check-in: from 3:00 PM until 00:30 AM
Check-out: until 10:00 AM
Early Check in: enter your apartment at 1:00 pm, cost: 19,90 euro to be purchased directly on the check in online link ( Vikey) or by sending a message on whatsapp at +39 3458123054. It must be purchased by 9:00 AM of the check in date.
Late Check out: exit your apartment at 12:00 pm, cost: 19,90 euro to be purchased directly on the check in online link ( Vikey) or by sending a message on whatsapp at +39 3458123054. It must be purchased by 9:00 AM of the check out date. If you're planning to leave later from Venice our suggestion is to leave your baggage in one of the luggage storages of the train station: in this way you'll be free to bring them back just before to leave, without losing time returning home.

Question 2

Payments

Accepted Answer

Two rates:

The  non refundable rate with immediate payment at the moment of booking. 
The refundable rate, with free cancellation until 7 days before check in.
In case of payment by bank transfer (only for bookings made through our official website) the payment should be sent 8 days before check in date. 
Payment Accepted: Visa, Mastercard, Union Pay, Diners, American Express, Bank Transfer, Debit card,  Maestro, PayPal, Google Pay, Apple Pay

Question 3

Parking

Accepted Answer

Ca' dei Cedri: a public pay car park is available in front of the accommodation. If you need to reserve a private parking space (subject to availability) in the garden of the property for euro 20,00 per day, please contact us at +39 345 8123054 (Whatsapp).

Casa Serenissima: if you're by car you're lucky because the house is in the only free parking zone of the city! You can park in Via Basilicata or in the big parking on the other side of the building.

Cadamore: The only car parks in Venice are in Piazzale Roma, which is only a 10-15 minute walk from home. We recommend the Autorimessa Comunale or the Garage San Marco. Cheaper car parks can be found on the island of Tronchetto, which is a 25-minute walk from home.

Il Vivaio di Villa Grimani Morosini: free parking.

Question 4

Children & bed policy

Accepted Answer

Children are welcomed. No charge if they sleep on existing beds. The additional bed price is 25,00 euro per night and can be purchased on the check in link (Vikey) you will receive via email after booking or by sending a message on whatsapp at: +39 3458123054 the day before check in.

Question 5

Smoking policy

Accepted Answer

Smoking is not allowed inside the building. Smokers can smoke on the balcony/terrace/garden of the apartments that have one and must use the ashtray.
ATTENTION: Smoking detectors present. If activated a 250,00 euro fine will be issued.

Question 6

Animals

Accepted Answer

Pets allowed. Charge for extra cleaning due: 20 euro.

Question 7

Additional guests

Accepted Answer

Allowed with supplement and subject to availability.

Question 8

Party

Accepted Answer

Any kind of party is strictly prohibited. No noise must be made between 22:30 pm and 8:00 am for respects of other guests.

Question 9

Breakfast

Accepted Answer

Ca' dei Cedri: Free breakfast included for all refundable bookings. You can have the breakfast in the breakfast room behind the big glass door. There is sweet and salty food, fruits, coffee, teas, bread and inside the fridge you’ll find a box with the name of your room with yogurt, ham, cheese and beverages. There are no time restrictions like in the majority of the places: you are in vacation and you are free to have the breakfast when you prefer, also very early!

Casa Serenissima: unfortunately we cannot offer breakfast in the facility due to regional regulations. There are several bars in the vicinity. We suggest Pasticceria Serenissima.

Cadamore: unfortunately we cannot offer breakfast in the facility due to regional regulations. There are several bars in the vicinity. We suggest Pasticceria Rio Marin.

Il Vivaio di Villa Grimani Morosini: unfortunately we cannot offer breakfast in the facility due to regional regulations. There are several bars in the vicinity. We suggest the Bar Ca' della Nave inside the golf club.

Question 10

Towels & bed sheets

Accepted Answer

Always included.

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